Shipping policy
> Order Cancellation
Order can be canceled whenever before we shipped out.
>Order Didn't Arrive
If the package takes over 3 months in transit (4-5 months in Brazil & Mexico&Chile )and still didn't arrive or lost, we can offer a full refund.
>PYAPAL FREE RETURN
Pay with your PayPal account and PayPal can refund your return shipping costs if you need to send anything back.
For each country, the refund amount standard is different.
US
https://www.paypal.com/us/webapps/mpp/returns
UK
https://www.paypal.com/uk/webapps/mpp/refunded-returns
Germany
https://www.paypal.com/de/webapps/mpp/refunded-returns
Italy
https://www.paypal.com/it/webapps/mpp/refunded-returns
Canada
https://www.paypal.com/ca/for-you/shop/refunded-returns
Other countries
(You can enter the PayPal website in your country to check it )
When you receive the package, please check If you receive your order completely. If there is missing or damaged, please send us a mail to darkpeony2019@gmail.com with your order number and issue and the team will take care of it as soon as possible^^
(The customer must email us within 15 days after the package is delivered successfully.)
If you are confused about how to dress up, you can search [Darkpeony] on Instagram, we have wearing tutorials on our ins.